This is a great opportunity if you enjoy working in a fast-paced environment and want to make a real difference in the lives of older adults in our community.
If you are self-directed, organized, have excellent communication skills,
are able to think outside the box, and are looking for a great career opportunity then.....
Joining our team means becoming a member of our Home Instead family - a family that values, celebrates, and rewards your caring heart! As a Home Care Coordinator you'll enjoy a safe working environment, an excellent benefits package, and many other employee perks including:
- Paid sick time
- Paid vacation
- Paid training
- Company provided PPE
- Tuition Assistance
- 401K retirement plan with company match
- 24/7 management support
- Merchant discounts
Job Responsibilities (include, but not limited to):
- Scheduling caregivers and responding to situations where scheduling conflicts, emergencies, and/or “call-outs” arise.
- Manage incoming calls for requests for home care services in a friendly, professional, and knowledgeable manner.
- Create and maintain client and CAREGiver schedules with an emphasis on creating high-quality matches.
- Coordinate, schedule, mediate, and log all staffing activities utilizing the software system for all scheduling services.
- Follow up with all CAREGiver and client issues to ensure problems are resolved and communicated in a timely manner.
- Scheduling & staffing requires open and effective communication with colleagues, employees, clients, and family members. Positive attitude is a must!
- Prior scheduling experience is a PLUS!
Qualifications:
- High school diploma or higher
- Team player, excellent verbal and communication skills, adaptable in different situations, possess excellent client interaction skills, able to multi-task and work independently
- Must have experience using telephones with multiple lines, multi-task on several calls, and maintain professionalism and patience within a fast-paced environment
- Excellent problem-solving abilities
- Proficiency with computers, particularly with Microsoft Office and scheduling systems
Job Type: Full-time - based in Westport, MA
Pay: $16/hr - $18/hr
Schedule: Full-time: Monday through Friday, 8am-4:45pm
**Please attach resume**
Click here to apply online now!
We can't wait to meet you!
Each Home Instead franchise office is independently owned and operated.
| Title: | Home Care Coordinator |
|---|---|
| ID: | 1084 |
Please note that this is the job board for the franchise office located at 1125 State Rd. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 5089847900.
