Become a CAREGiver >> Human Resources Manager
Human Resources Manager

Home Instead, Westport, Massachusetts

The Human Resources Manager is a member of the franchise leadership team having responsibility for CAREGiver staffing and personnel matters, and for ensuring the franchise remains compliant with current Home Instead, federal, state, and local policies. This individual manages other staff responsible for recruiting, hiring, training, and overseeing CAREGiver staffing to meet client service requirements. This individual will also oversee CAREGiver performance, and work with management and leadership team members to address all work performance issues that arise. Proper management of these duties is essential for delivering the high-quality in-home care services we provide to clients.


  • Bachelor's Degree (Preferred)
  • Human Resources experience: Minimum 3 years
  • Familiar with Microsoft Office, Zoom, and staffing software (Preferred)


  • Manage the Human Resources Department and staff
  • Manage recruitment, hiring, and retention of employees
  • Oversee CAREGiver training programs
  • Manage matters of employee performance and disciplinary action
  • Ensure adequate staff levels to meet client service requirements
  • Manage company and employee records to ensure compliance with federal, state, and local
  • requirements, as well as franchise standards
  • Manage Workers’ Compensation, Unemployment and FMLA claims
  • Manage the franchise 401(k) plan
  • Oversee company’s COVID-19 protocols and leave programs and quarantine policies
  • Ensure sanitizing, disinfecting, or cleaning procedures are administered


  • Paid sick time
  • Paid vacation
  • Paid training
  • Company provided PPE
  • 401K retirement plan with company match
  • Merchant discounts
Position Information
Title:Human Resources Manager

Please note that this is the job board for the franchise office located at 1125 State Road Unit 4, Westport MA 02790. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at 508-984-7908. If you have any technical problems with this site please call 385-425-2195 for technical assistance.

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